FAQ

We work with a variety of platforms and technologies, from open-source systems to fully custom-built environments, depending on what best fits your business needs. Our goal is to deliver flexible, reliable, and scalable solutions tailored to your specific requirements.

Yes. We offer customizable maintenance packages that include updates, performance checks, security monitoring, backups, and technical support. We can also provide tailor-made maintenance solutions depending on the complexity and needs of your infrastructure.

We develop modern, reliable e-commerce websites that support the sale of physical products, services, subscriptions, and dropshipping models. All solutions include payment gateways, shipping configuration, invoicing, discounts, and any other required feature for your specific business case.

Absolutely. We can integrate analytics and heatmap tools that show you where users click, scroll or exit, helping you improve your user experience and website structure.

We implement multiple layers of security, including firewall protection, malware scanning, brute-force blocking, and monitoring tools. Our hosting and maintenance plans also offer advanced backup solutions with restore testing for full peace of mind.

As long as changes are discussed with our team and covered by your maintenance plan, we take full responsibility. However, any unauthorized third-party changes may fall outside our support scope.

Just contact us through our website. Once we understand your goals, we’ll provide a clear quote and give you access to your personal dashboard where you can track progress and request support.

Our plans were designed to cover the essential needs of a new business. However, we offer many additional services, from system integration and SEO to consulting and infrastructure setup. You can check the “Our Services” section to learn more.

After your initial request, we’ll contact you with a detailed plan and invoice. Once agreed, you’ll receive personal login credentials to our customer platform, where you can follow the progress of your project and request extra services at any time.

The LioX Web framework is a set of tools and technologies designed to maximize performance, automate repetitive tasks, and protect your site from bots and cyberattacks. It ensures your site stays fast, secure, and reliable, even under demanding conditions.

Yes, all of our hosting plans are fully compatible with the LioX Web framework. This guarantees optimal performance, easy deployment, and enhanced protection for your website, regardless of the package you choose.

Of course! You may migrate your website to any provider you choose. However, if the project includes software, modules, or applications developed and owned by LioX Web, we will convert the site to an open-source CMS and remove all proprietary elements. A limited-use license applies during our collaboration and is revoked upon termination. Please note that the migration process involves a service fee.

Absolutely. Whether you’re a startup or an established business, we aim to support you with scalable, affordable solutions. Our team will work with you to find the best possible approach that fits your budget and goals.